This is strongly advised, especially for suede products. If you intend to waterproof your bag, take the time to carefully choose a product adapted to its leather. The best is to ask your shoemaker. It is important to note that even waterproofed, it is preferable not to use your products in rainy weather.
We strongly recommend to avoid using your product in rainy weather. Leather is a living and natural material. Therefore, it is best to avoid extreme heat, humidity or rain. In the case of use in the rain, it is common that small bubbles appear on the leather. Those will fade naturally over time.
We ship orders on Monday through Friday, during office hours only, and we don't operate on public holidays. We always aim to post your order as quickly as possible (usually within 24 to 48 hours) but there might be some delays – especially due to high demand! Your patience is always appreciated.
Once your order is shipped you will receive an email with an online tracking number.
Delivery & Returns
Delivery is free for all orders over $70. Otherwise, delivery fees are 7.99€.
Yes, we accept orders from all over the world. Note that due to high demand, it takes up to 20 business days for all international orders to be delivered.
Once your product has shipped, it usually takes 7 to 15 business days in Europe, and up to 20 business days for all international orders to be delivered.
You can return your product up to 14 days after receiving your order. Please make sure that the products are not worn, washed or damaged.
Refunds are processed the same way as purchases. For foreign customers, returns are the customer's expense.
No it's not mandatory! But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with Apple Pay if you are using an Apple device.
The debit on your credit card comes within a maximum of 7 days after your order. All bank transactions are protected and managed by the Stripe company.
You can contact us through our contact page or by email if you prefer at : email@example.com We will be happy to assist you!